We aspire to offer our international patients a positive life changing experience, by providing access to our leading surgeons, quality service and uncompromised healthcare, combined with cutting edge technology.
Our staff are compassionate and caring professionals who provide a coordinated personalized patient service. They ensure all necessary arrangements are made, taking every detail into account, ensuring the Salus experience is as comfortable as possible for our patients.
PRIOR TO YOUR ARRIVAL
We offer a comprehensive diagnosis of your condition through our medical board, who will review your scans, films and medical history, whilst noting your condition, its cause and severity. A report of their findings will be sent to you and we will then discuss the results and possible treatment path with you, to determine if you are a candidate for the services we offer.
Becoming A Patient
Once you have undergone the Salus Comprehensive Diagnosis & Clinical Assesment and your chosen surgeon has confirmed you are a candidate for surgery, your quotation will be prepared for your proposed treatment. Once this quotation has been received and accepted , you will be officially considered a patient with Salus.Communication and planning with your designated Salus patient representative begins from this point on.
Prior to your arrival and throughout your stay on the beautiful island of Cyprus, personal attention is provided to both our patients and their companions by their delegated Salus representative. Our team is composed of individuals with extensive experience in the field, who are fluent in a multitude of languages and will be there for you every step of the way. Our staff is on hand to answer any questions and ensure all needs are met – guaranteeing a flawless experience.
Once the surgeon's availability and dates are confirmed, we will begin to plan your trip by managing the surgical scheduling, hotel accommodation and local transfers.
Patients are advised to travel with a companion and are normally required to remain in Cyprus for the minimum of 2 weeks, in order to undergo surgery and safely recuperate; however, you will be advised accordingly.
Your designated staff member will ensure all required medical records are available in our system and advise you on any necessary travel documentation needed whilst also providing any other information you may require.
You will receive your personalized schedule and all the relevant information you need in order to prepare for your journey and surgery, ten days prior to your travel to Cyprus. You will also be provided with a local telephone number, at this time, for a cell phone you will be given throughout your stay with us, so your family and friends may contact you directly.
This enables our patients to enjoy their trip, safe in the knowledge that everything has been accounted for.
The moment you arrive in Cyprus you will be met by our driver and assigned Salus representative, who will accompany you to your hotel.
Once you have been checked-in to your hotel, your carer will go over your personalized schedule and answer any further questions you may have, providing any clarifications.
At this time you will also be provided with a prepaid local cell phone (for which you will have already received the number) in order to easily contact us on a 24 hour basis.
You will be accompanied to all doctor's appointments, pre and post operatively throughout your stay by our staff.
Normally, on the morning of your scheduled surgery, you will be admitted to the facility where pre operative consultation and tests will be performed.
While you undergo your surgery, the Salus representative will attend to your companions’ every need, ensuring they are informed of your surgical progress.
Once Surgery has been performed and you have been discharged from our facility, you may enjoy a relaxing and well deserved recuperation in the luxury of your hotel.
Our Resident Practitioner (RP) will then monitor your recovery on a daily basis, ensuring the healing process is smooth, in the presence of your delegated carer.
Each patient reacts to surgery in different ways. One individual may be more sensitive to post operative pain, whereas another may be pain free and rearing to go!
Depending on how you feel and only with the approval of your surgeon, shopping and sightseeing excursions may be organized whereby you and your companion can absorb some of the rich history Cyprus has to offer.
“FIT TO FLY “AND BEYOND
To be considered healthy enough to return home, your surgeon and our RP will confer on your healing progress and providing all is as it should be, you will be deemed “fit to fly”.
Once you are deemed “fit to fly” by your surgical experience with us is almost over.
A Certificate of Health, (the “fit to fly” document) shall be prepared for you, as will any post operative instructions and other documents you may require.
You will be accompanied to the airport by our staff, who will ensure this last leg of your experience runs smoothly, taking care of any last details with regards to your homebound flight.
Once you are home safe and sound, our staff will still be in contact with you regularly and can arrange any necessary follow-up, you may require, where your surgeon shall liaise with your local practitioner and also through our Salus Associate Doctor’s Network.
In order to ensure the best medical aftercare, we will maintain contact with you on a timely basis (3, 6 and 12 months and then annually for a five year period). This will allow us to keep record of your post surgical recovery rate and overall surgical success.